Palandoken Kayak Merkezi Pk :115,
Erzurum,
Turkey,
25000,
Erzurum Province
“The hotel is perfectly situated right on the ski slope, allowing for easy access to the slopes just steps away from the door!”view full review
Dedeman Palandoken Resort Hotel is a 4-star Erzurum hotel offering access to premier skiing and a fitness center with advanced equipment. This family-friendly resort features an on-site restaurant and bar, as well as a spa area for relaxation after outdoor activities.
Rooms & Amenities
Rooms at Dedeman Palandoken Resort Hotel include modern conveniences such as free WiFi, flat-screen TVs, and private bathrooms. Some rooms offer views of the surrounding mountains or the city, with various layouts available, including family-sized options.
Dining Options
Dining options consist of a restaurant serving traditional and international cuisine, alongside a bar providing snacks and beverages. Guests can also benefit from in-room dining services at any hour.
Leisure & Activities
The resort's fitness center features treadmills, rowing machines, and free weights for comprehensive workouts. A spa area is available for relaxation, while skiing opportunities are just a short distance away on Palandoken Mountain.
Business & Transportation
Meeting facilities equipped with audio-visual technology accommodate business travelers. The resort is approximately 25 km from Erzurum Airport, with airport transfers available for guest convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore a range of transportation options for your spa getaway
City Centre
Erzurum
6.3
km
Airports
Erzurum (ERZ)
21.6
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
“The spa treatments were rejuvenating, especially the fantastic Thai massage, which left me feeling completely refreshed.” view full review
Direct Ski Access
“Having direct access to the ski slopes made our ski trip incredibly convenient, allowing us to hit the slopes right from the hotel door.” view full review
Delicious Meals
“The food selection at the buffet was impressive, with a wide variety of tasty dishes for breakfast and dinner, ensuring every meal was enjoyable.” view full review
Family-Friendly Fun
“The babysitting service allowed us to enjoy some time alone while knowing our children were well cared for and entertained.” view full review
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski to door
Ski storage
Lift
Currency exchange
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Billiard tables
Table tennis
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal indoor pool
Sun loungers
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Heating
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Palandoken Kayak Merkezi Pk :115,
Erzurum,
Turkey,
25000,
Erzurum Province
Map view
Palandoken Kayak Merkezi Pk :115,
Erzurum,
Turkey,
25000,
Erzurum Province
City landmarks
Landmark
Dragons 3200
1.2
km
Landmark
Polat Erzurum Resort Otel
2.0
km
Landmark
Palandoken Mountain
3.8
km
Ski Area
Palandoken Ski Center
3.5
km
Landmark
Abdurrahman Gazi Gizemli Yol
3.8
km
Mosque
Abdurrahman Gazi Cami
4.0
km
Mosque
Abdurrahman Gazi Tomb
4.0
km
Landmark
Yildiz Camii
4.2
km
Landmark
Abus Efendi Cami
4.3
km
Landmark
Egerli Dagi
4.4
km
Mosque
Habip Baba Cami
4.3
km
Mosque
Selimiye Cami
4.4
km
Mosque
Ebuishak Cami
4.5
km
Mosque
Haci Ahmet Baba Cami
4.5
km
Mosque
Gunes Cami
4.6
km
Mosque
Yenisehir Solakzade Cami
4.8
km
Landmark
Guvendik
4.8
km
Landmark
Babadereli Ahmet Efendi Cami
4.9
km
Landmark
Yakutiye Medrese
6.4
km
Mosque
Cifte Minareli Medrese
6.3
km
Landmark
Three Tombs
6.1
km
Mosque
Lala Mustafa Pasha Mosque
6.4
km
Landmark
Adurrahman Gazi hz turbesi
6.1
km
Landmark
Twin Minaret Madrasa
6.3
km
Landmark
Rustem Pasha Kervansaray
6.2
km
Mosque
Ulu Cami
6.4
km
Landmark
Castle of Erzurum
6.5
km
Landmark
Ataturk House Museum
6.5
km
Museum
Citadel
6.5
km
Nearby
Palandoken Mountain
70 m
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.1
7.1/10 based on 39 reviews
Joseph
United States,
March
2025
5.4/10
The hotel has great ski slopes right outside, and the quality of the instructors was impressive. However, the overall experience was marred by the outdated facilities, cold rooms, and inconsistent service. The dining options also need improvement, particularly for post-ski snacks.
Rooms
5.0
The rooms were very old and did not feel clean due to years of usage. The TV was too small and we had issues with the bathroom's water containment.
Service
5.0
Service was a bit hit or miss. While some staff members tried hard, particularly in food and beverage, I found the overall hospitality lacking.
Location
9.0
The location was fantastic for skiing, with direct access to the slopes, which significantly enhanced our experience.
Dining
6.0
The meals were decent but inconsistent, especially during tea time when there were initially no snacks available. The food itself was okay, but improvements are needed for variety.
Facilities
5.0
Facilities, particularly the ski room, were poorly maintained and not very helpful for guests.
Daniel
United States,
March
2025
5.8/10
My stay at Dedeman Palandoken had its highs and lows. The ski slopes are a definite highlight, providing easy access for skiing right from the hotel. However, the overall condition of the hotel left much to be desired, with outdated facilities and cleanliness concerns. While the food was average, the staff's effort was appreciated, though not always effective. Overall, a mixed experience with potential due to its ski access.
Rooms
5.0
The rooms were quite outdated and felt a bit neglected. There were issues with noise from adjacent rooms, and the bathroom facilities were subpar.
Service
5.0
While the staff tried to be helpful, I didn't feel the level of hospitality I expected. Some requests took longer than anticipated.
Location
9.0
The location is superb for skiing, with direct access to the slopes making it very convenient for winter sports enthusiasts.
Dining
6.0
The dining experience was mediocre; the food variety was lacking initially, but it improved after feedback.
Facilities
5.0
Facilities like the ski room were disappointing, lacking assistance and proper maintenance, yet the skiing access is a notable advantage.
Carl
United States,
February
2025
9.0/10
I had an amazing stay thanks to the fantastic location of this hotel, which is perfect for skiing right from the door. The breakfast options were impressively diverse and delicious, making it a highlight of my visit. However, I was disappointed with the ski rental service as they overcharged and didn't handle the situation very well. Still, the spa experience was exceptional, particularly the massage I received.
Rooms
9.0
The rooms were well-maintained and comfortable, allowing for a restful night after a long day on the slopes.
Service
7.0
Service throughout my stay was prompt and accommodating, although the ski rental mishap was frustrating.
Location
10.0
The hotel's location is unbeatable for skiing, being truly ski-in ski-out with immediate access to slopes and lifts.
Dining
9.0
Dining was a highlight, especially breakfast which offered a wide variety of delicious options to start the day well.
Facilities
10.0
The spa facilities were top-notch, offering a lovely retreat after a day on the slopes.
James
United States,
November
2024
7.8/10
I had an amazing experience at this hotel, with excellent ski access and a friendly, engaged staff. The dining options were fantastic, particularly during breakfast and dinner, which stood out as exceptionally well-prepared. However, the rooms could use some updating, and there were moments when the cold temperature in the hotel impacted our comfort. Overall, despite a few shortcomings, the value for money is remarkable.
Rooms
6.0
The rooms felt quite outdated and were in need of renovations, which slightly affected our overall comfort.
Service
7.0
The service was friendly, particularly from staff like Nazli, who helped with ski lessons. However, there were moments where the hospitality felt lacking.
Location
9.0
The hotel has direct ski access and is in a fantastic location for skiing enthusiasts.
Dining
9.0
I was impressed by the variety and quality of meals; the breakfast and dinner buffets were particularly great.
Facilities
8.0
The hotel's facilities, including the spa and entertainment options, added a lot to our experience.
Gabriel
United States,
October
2024
6.4/10
My stay at the Dedeman Palandoken hotel was a mixed bag. While the proximity to the ski slopes was fantastic, the overall condition of the facilities and the cleanliness left much to be desired. The staff's friendliness shone through, particularly from some individuals, but I expected more warmth overall. The dining experience was a bit limited initially, yet the ski instructors provided a wonderful learning experience for my family. With renovations on the horizon, I hope for improvements next time.
Rooms
5.0
The rooms felt quite outdated and were not well-maintained, impacting my overall comfort.
Service
6.0
While some staff members were helpful, the overall service did not match the level of hospitality I've experienced at other resorts.
Location
9.0
The hotel's location is a true gem for skiing, allowing easy access to the slopes.
Dining
7.0
Dining was decent, but the limited selection during tea time left a bit to be desired before improvements were made.
Facilities
5.0
Facilities like the ski room were lacking, and I found myself wanting more engaging after-dinner options.
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