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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000

Dedeman Palandoken Resort Hotel features direct access to Palandoken Ski Center and offers a variety of amenities, including a fitness center and a restaurant. The 4-star hotel has a 7.6/10 rating on Booking.com.

Rooms & Amenities

Rooms at the Dedeman Palandoken Resort Hotel are equipped with flat-screen TVs and free Wi-Fi, featuring city or runway views. Some accommodations offer modern decor with wooden elements.

Dining Options

Dining options include on-site restaurants where guests can enjoy Turkish cuisine and international dishes. Room service is also available for added convenience.

Leisure & Business

The hotel features a fitness center equipped with state-of-the-art fitness equipment. For business travelers, meeting facilities are available with audio-visual technology.

Location & Transportation

Dedeman Palandoken Resort Hotel is located 15.5 miles from Erzurum Airport and offers easy access to local landmarks such as Palandoken Mountain and Yakutiye Medrese, both within a short drive.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
3 persons
280 sq. feet 
Bed options:
1 Single Bed or 1 Double Bed
Mountain view
Shower
Heating
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Deluxe Room
Max:
3 persons
325 sq. feet 
Bed options:
1 Double bed
Mountain view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Erzurum 3.9 mi
Airports
Erzurum (ERZ) 13.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Ski storage
  • Lift
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Multilingual staff

Sports & Fitness

  • Billiard tables
  • Fitness studio

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Coffee/Tea in lobby
  • Free breakfast

Business

  • Business centre

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Kids club
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Barbeque grills
  • Television in lobby
  • Health club
  • Sauna
  • Treatment room

Room features

  • In-room safe
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000
Map view
Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000
Nearby
Palandoken Mountain
300 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
68%
loved the resort and would return for another relaxing stay
6.8/10
Nice
Rooms
5.6
Location
9.2
Service
6.0
Dining
7.4
Guest reviews
6.8/10
based on 5 reviews
7.6
7.6/10 based on 44 reviews
Joseph
United States, March  2025
5.4/10

The hotel has great ski slopes right outside, and the quality of the instructors was impressive. However, the overall experience was marred by the outdated facilities, cold rooms, and inconsistent service. The dining options also need improvement, particularly for post-ski snacks.

Rooms
5.0
The rooms were very old and did not feel clean due to years of usage. The TV was too small and we had issues with the bathroom's water containment.
Service
5.0
Service was a bit hit or miss. While some staff members tried hard, particularly in food and beverage, I found the overall hospitality lacking.
Location
9.0
The location was fantastic for skiing, with direct access to the slopes, which significantly enhanced our experience.
Dining
6.0
The meals were decent but inconsistent, especially during tea time when there were initially no snacks available. The food itself was okay, but improvements are needed for variety.
Facilities
5.0
Facilities, particularly the ski room, were poorly maintained and not very helpful for guests.
Daniel
United States, March  2025
5.8/10

My stay at Dedeman Palandoken had its highs and lows. The ski slopes are a definite highlight, providing easy access for skiing right from the hotel. However, the overall condition of the hotel left much to be desired, with outdated facilities and cleanliness concerns. While the food was average, the staff's effort was appreciated, though not always effective. Overall, a mixed experience with potential due to its ski access.

Rooms
5.0
The rooms were quite outdated and felt a bit neglected. There were issues with noise from adjacent rooms, and the bathroom facilities were subpar.
Service
5.0
While the staff tried to be helpful, I didn't feel the level of hospitality I expected. Some requests took longer than anticipated.
Location
9.0
The location is superb for skiing, with direct access to the slopes making it very convenient for winter sports enthusiasts.
Dining
6.0
The dining experience was mediocre; the food variety was lacking initially, but it improved after feedback.
Facilities
5.0
Facilities like the ski room were disappointing, lacking assistance and proper maintenance, yet the skiing access is a notable advantage.
Carl
United States, February  2025
9.0/10

I had an amazing stay thanks to the fantastic location of this hotel, which is perfect for skiing right from the door. The breakfast options were impressively diverse and delicious, making it a highlight of my visit. However, I was disappointed with the ski rental service as they overcharged and didn't handle the situation very well. Still, the spa experience was exceptional, particularly the massage I received.

Rooms
9.0
The rooms were well-maintained and comfortable, allowing for a restful night after a long day on the slopes.
Service
7.0
Service throughout my stay was prompt and accommodating, although the ski rental mishap was frustrating.
Location
10.0
The hotel's location is unbeatable for skiing, being truly ski-in ski-out with immediate access to slopes and lifts.
Dining
9.0
Dining was a highlight, especially breakfast which offered a wide variety of delicious options to start the day well.
Facilities
10.0
The spa facilities were top-notch, offering a lovely retreat after a day on the slopes.
James
United States, November  2024
7.8/10

I had an amazing experience at this hotel, with excellent ski access and a friendly, engaged staff. The dining options were fantastic, particularly during breakfast and dinner, which stood out as exceptionally well-prepared. However, the rooms could use some updating, and there were moments when the cold temperature in the hotel impacted our comfort. Overall, despite a few shortcomings, the value for money is remarkable.

Rooms
6.0
The rooms felt quite outdated and were in need of renovations, which slightly affected our overall comfort.
Service
7.0
The service was friendly, particularly from staff like Nazli, who helped with ski lessons. However, there were moments where the hospitality felt lacking.
Location
9.0
The hotel has direct ski access and is in a fantastic location for skiing enthusiasts.
Dining
9.0
I was impressed by the variety and quality of meals; the breakfast and dinner buffets were particularly great.
Facilities
8.0
The hotel's facilities, including the spa and entertainment options, added a lot to our experience.
Gabriel
United States, October  2024
6.4/10

My stay at the Dedeman Palandoken hotel was a mixed bag. While the proximity to the ski slopes was fantastic, the overall condition of the facilities and the cleanliness left much to be desired. The staff's friendliness shone through, particularly from some individuals, but I expected more warmth overall. The dining experience was a bit limited initially, yet the ski instructors provided a wonderful learning experience for my family. With renovations on the horizon, I hope for improvements next time.

Rooms
5.0
The rooms felt quite outdated and were not well-maintained, impacting my overall comfort.
Service
6.0
While some staff members were helpful, the overall service did not match the level of hospitality I've experienced at other resorts.
Location
9.0
The hotel's location is a true gem for skiing, allowing easy access to the slopes.
Dining
7.0
Dining was decent, but the limited selection during tea time left a bit to be desired before improvements were made.
Facilities
5.0
Facilities like the ski room were lacking, and I found myself wanting more engaging after-dinner options.
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Rooms and Guests2 Guests, 1 Room