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From200US$ /night
Check-in
06Dec2025Select date
Check-out
07Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000
-
Right by Palandoken Ski Center
Perfect
7.0
8.0
/10
4.0
/5

Dedeman Palandoken Resort Hotel is a 4-star Erzurum hotel offering access to premier skiing and a fitness center with advanced equipment. This family-friendly resort features an on-site restaurant and bar, as well as a spa area for relaxation after outdoor activities.

Rooms & Amenities

Rooms at Dedeman Palandoken Resort Hotel include modern conveniences such as free WiFi, flat-screen TVs, and private bathrooms. Some rooms offer views of the surrounding mountains or the city, with various layouts available, including family-sized options.

Dining Options

Dining options consist of a restaurant serving traditional and international cuisine, alongside a bar providing snacks and beverages. Guests can also benefit from in-room dining services at any hour.

Leisure & Activities

The resort's fitness center features treadmills, rowing machines, and free weights for comprehensive workouts. A spa area is available for relaxation, while skiing opportunities are just a short distance away on Palandoken Mountain.

Business & Transportation

Meeting facilities equipped with audio-visual technology accommodate business travelers. The resort is approximately 25 km from Erzurum Airport, with airport transfers available for guest convenience.

Must-do experiences

  • Savor local flavors at the Erzurum Cağ Kebabı in the city center.
  • Visit the stunning Çifte Minareli Medrese, a historic landmark.
  • Explore the Erzurum Castle for panoramic views of the city.
  • Experience the lively Erzurum Bazaar for unique souvenirs.
  • Warm up with a cup of local Ayran, a refreshing yogurt drink.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
3 persons
26 m² 
1 Single Bed or 1 Double Bed
Shower
Heating
Deluxe Room
3 persons
30 m² 
1 Double bed
Shower
Heating

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski to door
  • Ski storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Billiard tables
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal indoor pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Dedeman Palandoken Resort Hotel is a delightful culinary haven, offering diverse dining experiences that cater to every palate. With three unique venues, guests can immerse themselves in hearty traditional flavors within a warm and inviting atmosphere, ensuring memorable moments after a day of adventure.
Dedeman Palandoken Resort Hotel Erzurum Restaurant photo
Dedeman Palandoken Resort Hotel Erzurum Restaurant photo

Main Restaurant

International buffet with halal, vegetarian, vegan, and gluten-free options
Ambiance
Family-friendly with traditional decor featuring mahogany paneling and warm lighting
Key Offerings
A varied menu for breakfast, lunch, and dinner, emphasizing comfort and hospitality, served in an inviting environment
Reservation
No
Open daily from 07:30 - 21:30

Somine Restaurant

A la carte dining with a focus on local flavors
Ambiance
Elegant and refined, with floor-to-ceiling windows and a large fireplace creating a cozy yet open atmosphere
Key Offerings
Ideal for a leisurely lunch or dinner, showcasing Dedeman's signature gourmet dishes in a stylish setting
Reservation
Yes
Hours vary for lunch and dinner; check locally

Gondol Restaurant

Casual dining perfect for both leisurely meals and quick snacks
Ambiance
Conveniently located for ski-goers, providing a warm, accessible atmosphere for guests seeking comfort between slopes
Key Offerings
A rich menu bursting with hot and spicy flavors, tailored for those enjoying the snowy outdoor thrills
Reservation
No
Open for meals throughout the day; hours vary

Location

Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000
Map view
Palandoken Kayak Merkezi Pk :115, Erzurum, Turkey, 25000
Nearby
Palandoken Mountain
70 m
Explore Erzurum
Nearby Activities and Attractions
Top Attractions
Activities
Dining
Entertainment
Dragons 3200
15 minutes' walk
A scenic ski area perfect for winter sports enthusiasts, featuring diverse slopes and great views.
Polat Erzurum Resort Otel
25 minutes' walk
This resort offers additional skiing opportunities and is known for its family-friendly atmosphere.
Palandoken Mountain
Palandoken Mountain
45 minutes' walk
A stunning natural landmark ideal for hiking in summer and skiing in winter, offering excellent trails.
Palandoken Ski Center
35 minutes' walk
A popular location for skiing and snowboarding with facilities for both beginners and advanced skiers.
Skiing at Palandoken Ski Center
35 minutes' walk
Skiing options for all skill levels with rental services available on-site for convenience.
Hiking on Palandoken Mountain
45 minutes' walk
Offers serene hiking trails with breathtaking views, especially vibrant during fall.
Spa Relaxation
5 minutes' drive
Relax at nearby spas offering rejuvenating treatments after a day of adventure.
Kervansaray Restaurant
10 minutes' drive
Traditional Turkish cuisine with an inviting atmosphere; recommended dishes include kebabs and meze.
Lalezar Restaurant
5 minutes' drive
Casual dining with a mix of local and international dishes, known for excellent vegetarian options.
Mavi Ay Cafe
10 minutes' drive
A cozy cafe with a relaxed vibe, famous for its coffee and homemade desserts.
Erzurum Cultural Center
15 minutes' drive
Hosts various performances and art exhibits, great for families and culture enthusiasts.
Mavi Bar
10 minutes' drive
A lively bar with a friendly atmosphere featuring live music nights, great for social gatherings.
Getting around
City Centre
Erzurum10 min  ·  6.3 km
Airports
Erzurum (ERZ)33 min  ·  21.6 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.0
7.0/10 based on 39 reviews
Joseph
United States, March  2025
5.4/10

The hotel has great ski slopes right outside, and the quality of the instructors was impressive. However, the overall experience was marred by the outdated facilities, cold rooms, and inconsistent service. The dining options also need improvement, particularly for post-ski snacks.

Rooms
5.0
The rooms were very old and did not feel clean due to years of usage. The TV was too small and we had issues with the bathroom's water containment.
Service
5.0
Service was a bit hit or miss. While some staff members tried hard, particularly in food and beverage, I found the overall hospitality lacking.
Location
9.0
The location was fantastic for skiing, with direct access to the slopes, which significantly enhanced our experience.
Dining
6.0
The meals were decent but inconsistent, especially during tea time when there were initially no snacks available. The food itself was okay, but improvements are needed for variety.
Facilities
5.0
Facilities, particularly the ski room, were poorly maintained and not very helpful for guests.
Daniel
United States, March  2025
5.8/10

My stay at Dedeman Palandoken had its highs and lows. The ski slopes are a definite highlight, providing easy access for skiing right from the hotel. However, the overall condition of the hotel left much to be desired, with outdated facilities and cleanliness concerns. While the food was average, the staff's effort was appreciated, though not always effective. Overall, a mixed experience with potential due to its ski access.

Rooms
5.0
The rooms were quite outdated and felt a bit neglected. There were issues with noise from adjacent rooms, and the bathroom facilities were subpar.
Service
5.0
While the staff tried to be helpful, I didn't feel the level of hospitality I expected. Some requests took longer than anticipated.
Location
9.0
The location is superb for skiing, with direct access to the slopes making it very convenient for winter sports enthusiasts.
Dining
6.0
The dining experience was mediocre; the food variety was lacking initially, but it improved after feedback.
Facilities
5.0
Facilities like the ski room were disappointing, lacking assistance and proper maintenance, yet the skiing access is a notable advantage.
Carl
United States, February  2025
9.0/10

I had an amazing stay thanks to the fantastic location of this hotel, which is perfect for skiing right from the door. The breakfast options were impressively diverse and delicious, making it a highlight of my visit. However, I was disappointed with the ski rental service as they overcharged and didn't handle the situation very well. Still, the spa experience was exceptional, particularly the massage I received.

Rooms
9.0
The rooms were well-maintained and comfortable, allowing for a restful night after a long day on the slopes.
Service
7.0
Service throughout my stay was prompt and accommodating, although the ski rental mishap was frustrating.
Location
10.0
The hotel's location is unbeatable for skiing, being truly ski-in ski-out with immediate access to slopes and lifts.
Dining
9.0
Dining was a highlight, especially breakfast which offered a wide variety of delicious options to start the day well.
Facilities
10.0
The spa facilities were top-notch, offering a lovely retreat after a day on the slopes.
James
United States, November  2024
7.8/10

I had an amazing experience at this hotel, with excellent ski access and a friendly, engaged staff. The dining options were fantastic, particularly during breakfast and dinner, which stood out as exceptionally well-prepared. However, the rooms could use some updating, and there were moments when the cold temperature in the hotel impacted our comfort. Overall, despite a few shortcomings, the value for money is remarkable.

Rooms
6.0
The rooms felt quite outdated and were in need of renovations, which slightly affected our overall comfort.
Service
7.0
The service was friendly, particularly from staff like Nazli, who helped with ski lessons. However, there were moments where the hospitality felt lacking.
Location
9.0
The hotel has direct ski access and is in a fantastic location for skiing enthusiasts.
Dining
9.0
I was impressed by the variety and quality of meals; the breakfast and dinner buffets were particularly great.
Facilities
8.0
The hotel's facilities, including the spa and entertainment options, added a lot to our experience.
Gabriel
United States, October  2024
6.4/10

My stay at the Dedeman Palandoken hotel was a mixed bag. While the proximity to the ski slopes was fantastic, the overall condition of the facilities and the cleanliness left much to be desired. The staff's friendliness shone through, particularly from some individuals, but I expected more warmth overall. The dining experience was a bit limited initially, yet the ski instructors provided a wonderful learning experience for my family. With renovations on the horizon, I hope for improvements next time.

Rooms
5.0
The rooms felt quite outdated and were not well-maintained, impacting my overall comfort.
Service
6.0
While some staff members were helpful, the overall service did not match the level of hospitality I've experienced at other resorts.
Location
9.0
The hotel's location is a true gem for skiing, allowing easy access to the slopes.
Dining
7.0
Dining was decent, but the limited selection during tea time left a bit to be desired before improvements were made.
Facilities
5.0
Facilities like the ski room were lacking, and I found myself wanting more engaging after-dinner options.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Pets
Pets are not allowed.
Languages
English, German, Russian, Turkish
Number of rooms:
183
FAQs
About Dedeman Palandoken Resort Hotel
What are the check-in and check-out times at Dedeman Palandoken Resort Hotel?
Check-in is at 14:00 and check-out is at 12:00.
How far is Dedeman Palandoken Resort Hotel from Erzurum city center?
The hotel is located 8 km from Erzurum city center.
What is the distance from Dedeman Palandoken Resort Hotel to Erzurum Airport?
The hotel is approximately 30 minutes by car from Erzurum Airport, which is 25 km away.
What on-site dining options are available at Dedeman Palandoken Resort Hotel?
The hotel's on-site dining includes an à la carte restaurant that serves world cuisine.
Does Dedeman Palandoken Resort Hotel offer ski facilities?
The hotel provides direct access to skiing facilities, ski equipment hire, and a ski pass.
What amenities are available in the rooms at Dedeman Palandoken Resort Hotel?
Rooms feature a flat-screen TV, minibar, heating, and private bathrooms with hairdryers.
What recreational activities does Dedeman Palandoken Resort Hotel offer for children?
The hotel provides a children's playground, kids' club, and game room for young guests.
Is parking available at Dedeman Palandoken Resort Hotel?
Free private parking is available on-site without the need for a reservation.
What type of breakfast is offered at Dedeman Palandoken Resort Hotel?
The hotel serves a daily buffet breakfast.
What fitness facilities are available at Dedeman Palandoken Resort Hotel?
The hotel has a fully equipped fitness centre available for guests.
Does Dedeman Palandoken Resort Hotel provide airport shuttle services?
The hotel offers paid airport shuttle services for guests.

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Dedeman Palandoken Resort Hotel Erzurum Food photo

Dedeman Palandoken Resort Hotel

7.0
Very good39 reviews
6.3 km from center
180 US$
200 US$
per night
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